Jay 9Apps treats your personal information with the utmost care. On this page, we clearly outline what data is collected, why it is collected, and how it is kept secure.
By using Jay 9Apps, you are considered to have accepted this Privacy Policy.
Jay 9Apps (jay9apps.com) takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. Please read it carefully before using any Jay 9Apps service.
This Privacy Policy applies to the Jay 9Apps website, mobile app, and all digital services. By creating an account or using our services, you agree to the terms of this policy.
Simply put: your data is a trust held with us. We keep it safe and use it solely for your benefit.
Jay 9Apps collects certain information necessary to provide our services. This data falls into two categories — information you provide directly, and information collected automatically.
| Type of Data | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad number, transaction history | Yes (for withdrawals) |
| Device Information | IP address, device model, OS version | Automatic |
| Usage Data | Gaming history, session duration, preferred games | Automatic |
| Location data | Country, city (general level) | Automatic |
We do not collect any additional data without your consent. Jay 9Apps never stores your full bank account number or complete card details.
Jay 9Apps collects information through several methods. We are committed to being fully transparent about each one:
Jay 9Apps will never call you or ask for your password or OTP through unofficial channels. If you receive any such request, contact our support team immediately.
Jay 9Apps uses the data it collects only for specific, legitimate purposes. We never use your information for unnecessary purposes or sell it to third parties. This is the most important commitment in our Privacy Policy.
We will never use your data for political purposes, sell it to advertisers, or use it in any way that could harm you.
Jay 9Apps never sells your data. However, in limited circumstances, we may share information with trusted third parties. Strict contractual obligations apply in every such case:
When sharing data with third parties, Jay 9Apps always follows a data minimization policy. Your full profile is never shared.
Jay 9Apps uses cookies and similar technologies on its website and app. These enhance your browsing experience and help personalize the platform for you.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Jay 9Apps does not retain your data longer than necessary. Below is a breakdown of how long each type of information is kept:
| Type of Data | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial transaction records | 7 years after last transaction (as required by law) |
| Gaming History | 2 years after account closure |
| Cookie Data | Up to 1 year |
| Support Contact | 2 years after last contact |
Once the retention period ends, your data is securely and permanently deleted. You may request early deletion at any time — however, certain data must be kept for a specified period due to legal obligations.
You have the following rights regarding your personal data on Jay 9Apps. All of these rights can be exercised free of charge:
Jay 9Apps uses industry-leading security technology to protect your data. Our security framework is multi-layered and continuously updated:
If a security breach is detected, Jay 9Apps will notify affected members within 72 hours and take prompt remedial action.
Jay 9Apps is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age verification is mandatory during registration.
If a parent or guardian believes their child has accidentally created an account, please contact our support team immediately. We will permanently delete that account and all associated data.
Use of Jay 9Apps by anyone under 18 is strictly prohibited. We urge parents and guardians to monitor their children's device and internet activity.
Jay 9Apps may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
Continued use of Jay 9Apps after any changes takes effect means you have accepted the updated policy. We recommend checking this page from time to time.
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to us. Our dedicated privacy team is always here to help:
Live Chat on Platform
9:00 AM – 12:00 AM
We are required to provide a written response within 30 days of receiving a complaint. Complex matters may take up to 60 days — in such cases, we will inform you in advance.
Why Trust Us
Every transaction and piece of personal data is protected with 256-bit SSL encryption. Data is never stored in an unencrypted state.
Everything we collect and why — explained with full transparency. There are no hidden terms or undisclosed purposes.
Jay 9Apps never sells your data to advertisers or third parties. Your information is used solely to serve you.
You have full control to view, correct, or delete your data. Manage it anytime from your account settings.
We do not retain data beyond what is necessary. Once the retention period expires, data is automatically and securely deleted.
Our expert team is always on hand for any privacy-related queries. Resolution guaranteed within 48 hours.
Your data is fully protected at Jay 9Apps. Join a trusted platform that respects your privacy and enjoy 500+ games.